Privacy Statement
Welcome to the privacy policy for Presige Spin. This page explains how we collect, use and protect the personal information you provide when you create an account, place bets or use our site. We take your privacy seriously and set out the main types of data we hold, how we use it and the choices available to you.
Types of data we collect
We collect a range of information to deliver services, process payments and maintain account security.
Personal data
This includes name, date of birth, contact details (email, telephone and address), account credentials and identity documents submitted for verification.
Technical data
Technical information includes IP address, device identifiers, browser and operating system details, and interaction data such as pages visited and session times.
Transactional data
We record deposits, withdrawals, bet history, payment method details and communications with customer support. Transaction records are used to manage your account and to meet our compliance obligations.
How we use your information
We use data to operate and improve our service, manage accounts and payments, prevent fraud, and respond to enquiries. With your consent we may send marketing messages; you can opt out at any time. We also use aggregated data for analysis and to monitor game and platform performance.
Data protection practices
We protect personal information using technical and organisational measures such as encryption, access controls and regular security reviews. Access to personal data is restricted to authorised staff and service providers who need it to perform their duties. We retain information only for as long as required for business, legal or regulatory purposes.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, enable core site functions and measure site performance. Some cookies are essential for the service; others are used for analytics and optional marketing. You can manage cookie preferences via your browser settings or the cookie tool on our site.
User rights
You have rights to request access to, correct, or delete personal data we hold about you. You can also request a restriction on processing or object to certain uses. We will consider and comply with valid requests in line with applicable law.
Access, correction and deletion
To exercise your rights, contact our team. We may need to verify your identity before fulfilling requests. For account closure or data deletion requests, some information may be retained where required for legitimate purposes such as fraud prevention or regulatory compliance.
Information sharing and third parties
We share personal data with payment processors, identity verification providers, analytics services and other third-party processors who act on our instructions. We require these providers to keep data secure and use it only for permitted purposes. We will not sell your personal information.
Policy updates
We may update this policy periodically. When material changes occur we will notify you through the site or by email. If you have questions or wish to contact us about privacy, please email [email protected] or use the account help centre for further assistance from PresigeSpin.